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  1. #1
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    I am in utter disbelief about how one dealership treated me.

    I will tell you guys all about it. I am reserving this thread for a huge discussion about this specific dealership. I cannot believe they would treat a customer like this, maybe I am being naive.

    It has to do with my car problems 2 weeks ago.

    $#@!ing disgusting how this dealer treated a customer (me).

    I need the BMWNA email contact, who has the best email for me to use to rip them a new $#@!? I need an email that will get through to the CEO of BMW because thats how mad I am right now.


    Some people live long, meaningful lives.

    Other people eat shit and die.

    I'm not racist, I hate everybody equally; especially fat people.


    Click here to enlarge

  2. #2
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    Please elaborate what happened.
    Click here to enlarge Originally Posted by Twinturbom3 Click here to enlarge
    Keep on jealousing.

  3. #3
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    I just wrote a 15 page summary and I am going to email BMWNA. I will give you the cliffs notes in a minute.
    Some people live long, meaningful lives.

    Other people eat shit and die.

    I'm not racist, I hate everybody equally; especially fat people.


    Click here to enlarge

  4. #4
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    Holy cow, I'm excited to read this!
    Click here to enlarge Originally Posted by Twinturbom3 Click here to enlarge
    Keep on jealousing.

  5. #5
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    It's because you're black, isn't it?

  6. #6
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    also in for the complete story... this problem has gone on long enough without recourse!
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    2007 335i Coupe
    Mods: Check the Garage

  7. #7
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    Click here to enlarge Originally Posted by DBFIU Click here to enlarge
    I just wrote a 15 page summary and I am going to email BMWNA. I will give you the cliffs notes in a minute.
    Lmao Click here to enlarge

    Tl;dr

  8. #8
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    Want to hear it and the name of the dealer.

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    1 out of 1 members liked this post. Reputation: Yes | No
    Hurry up dude...I've been refreshing all day waiting for your story.
    ​#Chuckstrong

  10. #10
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    in for story!
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  11. #11
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    Click here to enlarge Originally Posted by KB Click here to enlarge
    Hurry up dude...I've been refreshing all day waiting for your story.
    AHAHAHA
    Burger Motorsports
    Home of the Worlds fastest N20s, N54s, N55s, S55s, N63s, and S63s!

    It is the sole responsibility of the purchaser and installer of any BMS part to employ the correct installation techniques required to ensure the proper operation of BMS parts, and BMS disclaims any and all liability for any part failure due to improper installation or use. It is the sole responsibility of the customer to verify that the use of their vehicle and items purchased comply with federal, state and local regulations. BMS claims no legal federal, state or local certification concerning pollution controlled motor vehicles or mandated emissions requirements. BMS products labeled for use only in competition racing vehicles may only be used on competition racing vehicles operated exclusively on a closed course in conjunction with a sanctioned racing event, in accordance with all federal and state laws, and may never be operated on public roads/highways. Please click here for more information on legal requirements related to use of BMS parts.

  12. #12
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    1 out of 1 members liked this post. Reputation: Yes | No
    Here you go:
    BMW NA Customer Relations Office
    P.O. Box 1227 Westwood, NJ 07675-1227
    800 831-1117
    http://www.bmwusa.com
    2010 335i Coupe Le Mans Blue
    *JB4 Powered*

  13. #13
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    STORY TIME

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    IS there as story.. Where, When, What the....

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    I can give you the name of a contact that is WAY up there - shoot me a PM... He helped me tremendously.

  16. #16
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    Hmm...I'm intrigued...highly intrigued...
    BimmerBoost's Resident n00b...Click here to enlarge

    Titanium Silver 2003 335 Ci || Premium Package || Sport Package || SOLD
    Sapphire Metallic Black 2008 535i || Custom Mandrel Bend Borla Exhaust || BMS Spacers || CMS Pro Meth Kit || JB4 || BMS DCI || SOLD
    Alpine White 2012 C63 Coupe || AMG Development Package || Multimedia Package || Lighting Package || LEASE ENDED
    Alpine White 2015 M3 || Driver Assistance Plus || Executive Package || Lighting Package || M Double-clutch and Adaptive M Suspension ||

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  17. #17
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    Looking forward to it as well.
    Click here to enlarge

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    In to hear the story

  19. #19
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    Waiting on this story....

  20. #20
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    rumors say BMW killed the guy. 1 minute silence for him.

  21. #21
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    Cool story br-err...wait a minute. Click here to enlarge

  22. #22
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    cock tease

  23. #23
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    The dashboard Gremlins probably ate him...
    There are two theories to arguing with women. Neither one works

  24. #24
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    Ok sorry for the wait. My wife gave birth during all this so I had to hold back on forum activity for a few days.

    Basically this has to do with my electrical gremlins that I posted about a little while ago.

    Last year my car got rearended. It was repaired by dealership X. I wont disclose dealership X yet because there may be litigation involved and I don't want to discolse anything publicly about who they are, yet.

    Dealership X are basically a gang of crooks.

    About 10 months later the car starts having serious electric problems. Hence why last month I posted about it. I take the car into dealership Y. A different dealership. I since moved about an hour north of dealership X and did not feel the need to drive down there when there was another dealership next to me.

    Dealership Y says that over the course of 10 months the modules in my trunk have corroded due to water leaking in there because of an improperly installed drain pipe. Everytime it rained the water would short the modules back there basically.

    So now dealership X demands that they have the right to see my car. They want to toe the car all the way down to their garage to 'look at it'. No thanks. It's staying up here near me with people I can trust.

    So dealership X has no choice but to approve of the repairs. This whole time dealership X is acting EXTREMELY UNPROFESSIONAL.

    After about 2 weeks the car is finally finished and Dealership Y is waiting to collect payment from dealership X.

    Of course dealership X doesnt want to pay for the rental (loaner) car I was put in because they are claiming that Y was 'dragging out rental payments'. In fact Y was not dragging anything out, they cannot realease the car until they get paid in full for the repairs. Something that dealership X said 'would take a few days'. Instead of putting the bill on a company credit card they wanted to mail a check.

    During all this dealership X has been trying to force me, the customer, to pay for any rental charges incurred after the car was finished until it was released. Basically, their slowness to pay for the repair charges is MY FAULT and THE CUSTOMER should pay for THEIR LACK of competence in both repairing the car and paying for it.

    So I said this was unacceptable. I am not paying for $#@!, I am a customer and the car is warrantied.

    Dealership Y said they would pay for the rental but they still cannot release the car until they recieve payment for the repairs. Basically, instead of making things better for me, dealership X unprofessionally asked the customer to front the money for the repairs and will 're-imburse' me for it by mailed check.

    Awesome huh? Incompetence of dealership X involving a customer in the dealership finances and repairs makes me sick.

    It doesnt even end here. Dealership X asked for a copy of the bill and they flipped out at the amount which wasnt even that much.

    They in fact did not want to pay for a $42 misc charges on the bill (like wires, bolts, nuts etc..) and said they will only re-imburse me for parts and labor. Basically, I would end up being 42 short due to dealership X's stupidity.

    Dealership Y took the hit for the $42 and only charged me the amount for parts and labor (in the thousands on my credit card).

    Dealership X was not acting professional at all. Instead of saying things like "we will get this worked out for you sir" it was more like "we wouldnt be having this conversation with you if you would have just let us toe the car down here to look at it".

    WHAT? How the hell can they talk to a customer like this?

    Dealership Y helped me out a lot, but I am going to pursue things legally if this has to go farther. I wrote a letter to BMWNA and I hope they will hear me out. This is not acceptable, involving a customer and forcing him to fund one dealerships stupidity.
    Some people live long, meaningful lives.

    Other people eat shit and die.

    I'm not racist, I hate everybody equally; especially fat people.


    Click here to enlarge

  25. #25
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    Click here to enlarge Originally Posted by DBFIU Click here to enlarge
    Ok sorry for the wait. My wife gave birth during all this so I had to hold back on forum activity for a few days.
    Come up with a better excuse next time.

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