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Originally Posted by
ar design
That is a complete mis-representation of what happened. Interestingly enough, it came up in a thread promoting someone elses product.
We offered to either (a) replace the downpipes with new ones and or repair his set, or (b), we told him to remove the tag. We had a batch of these go out with the tags in the wrong spot, and are more than happy to repair/replace any parts having issues under warranty. He ended up opting for (b), and we worked with him to help out on the labor.
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ar design , Nothing i stated was a misrepresentation at the time it was posted. To date you have NOT offered to replace the pipes, but for the sake of @
Fishstix , i hope you do because the tag was removed and the issue still exists. You did help him out on the labor, and i think that's a great move to make - in the end you need to take care of the customer. From what i understand he is still waiting on some sort of resolution from you, but i would hope you are doing everything within your power to make things right. "
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